Terms and Conditions
I. Paradise Travel Red Sea Terms of Use
II.General Terms and Conditions of Paradise Travel Red Sea Egypt, Hurghada
(intermediary)
III.General Terms and Conditions of the Supplier of tours and other tourist
services (referred company)
Within the scope of an intermediary service, Paradise Travel Red Sea Egypt, Hurghada shall
provide the visitors and Suppliers of tours or tourist services with this
booking Platform. Furthermore, Paradise Travel Red Sea Egypt, Hurghada shall also
provide this booking Platform to certain cooperating partners (sub-agent/
distribution partner) for the booking of the Supplier’s tourist services. The
use of this Platform by sub-agents or distribution partner requires a separate
contractual agreement and is not permitted without the prior written
authorization of Paradise Travel Red Sea Egypt, Hurghada. Contracts for tourist services
are to be concluded directly between the users of this booking Platform and the
Suppliers of tours or other tourist services. If users book services via a linked
partner Platform or if a sub-intermediary makes a booking on behalf of a user
of a connected partner Platform, a corresponding contract shall be concluded
directly between this user and the Supplier. Paradise Travel Red Sea Egypt, Hurghada is
not a contract party with regards to the tourist services offered on this
booking Platform.
I. Paradise Travel Red Sea Terms of Use
1. Who operates our website?
This website (including sub-sites and including, text, images, videos, software,
products, services and other information contained in or presented on the
website; all together the "Website") is provided by Paradise Travel Red Sea
Egypt, Hurghada, 162 Sheraton Road - Red Sea Governorate - EG. You can contact
us by email (info@paradisetravelredsea.com) or by phone using these numbers: Egypt:
+201555677789 Bookings through the Platform are subject to the General Terms
and Conditions of Paradise Travel Red Sea Egypt, Hurghada as well as the General Terms
and Conditions of the Supplier of tours and other tourist.
2. Application of these Terms of Use
These terms of use (the "Terms of Use"),
together with our privacy policy
(the "Privacy Policy"), apply to any use of the Website. Visitors of
the Website ("User" or "you") may use the Website only on
condition that they accept the Terms of Use and read and understand the Privacy
Policy. Any further use of the Website or any part of it means you have read
and understood the Terms of Use and the Privacy Policy, and agree to be bound
by all parts of the Terms of Use.
3. No offer
The information on this Website is for general informational purposes only.
Information on this Website does not constitute an offer binding to us. Binding
agreements with suppliers of activities available on the Website require a
booking request through the Paradise Travel Red Sea Platform and the supplier's
acceptance of the booking request according to the General Terms and Conditions
of Paradise Travel Red Sea Egypt, Hurghada.
4. No warranty
While Paradise Travel Red Sea , Hurghada tries to ensure that the information in or through
the Website is accurate, it does not provide any warranties, express or
implied, in relation to its correctness, completeness, current, reliability,
suitability for any purpose or otherwise (including for any information
provided by third parties). Paradise Travel Red Sea Egypt, Hurghada may change, add or
remove information on the Website and its structure and functions at any time
at its sole discretion, without specifically informing of any such change, and
without removing outdated information or characterizing it as such. Paradise Travel Red Sea
Egypt, Hurghada may also block Users from accessing the Website or parts of it,
or requires certain conditions to be fulfilled for such access. Paradise Travel Red Sea
Egypt, Hurghada does not provide any warranties, express or implied, in
relation to the availability of the Website or its functions, that the Website
is free from defects, or that the Website and the infrastructure on which it
runs is free from viruses and other harmful software. Moreover, Paradise Travel Red Sea
Egypt, Hurghada does not guarantee that information available on the Website
has not been altered through technical defects or by unauthorized third
parties.
5. Limitation of liability
Paradise Travel Red Sea Egypt, Hurghada excludes its liability, and that of its agents and independent
contractors, and its and their employees and officers, and its sub-agents or
distribution partners for damages relating to your access to (or inability to
access) the Website, or to any errors or omissions, or the results obtained
from the use, of the Website, whatever the legal basis of such liability would
be, except liability for damages caused willfully or through gross negligence,
and only to the extent permitted by applicable law. Restrictions of liability
do not apply within the scope of guarantees issued, in the event of an injury
to life, limb or health or for claims based on product liability regulation.
6. Third party content, links to other websites
Paradise Travel Red Sea Egypt, Hurghada does not assume any responsibility for third party content
(including any activities available for booking requests, and information
relating to such activities) that may be available through the Website, and for
content linked to the Website or which are linked to from it or referred to.
Paradise Travel Red Sea Egypt, Hurghada does not recommend or endorse such content, and
will not have any liability relating to it. Where Paradise Travel Red Sea Egypt,
Hurghada links to third party websites, you use such websites at your own risk.
We recommend reading the policies of these websites and review how these
websites may process personally identifiable data relating to you. If you think
we have illicit content on the Website, please send an email to
info@paradisetravelredsea.com.
7.Limited Paradise Travel Red Sea App license
Paradise Travel Red Sea Egypt, Hurghada hereby grants to you a non-exclusive, non-transferable,
non-sublicensable, revocable, royalty-free, worldwide right to use the
Paradise Travel Red Sea App according to these Terms of Use and provided that you are
and will always be in compliance with these Terms of Use. You may (i) only use
the Paradise Travel Red Sea App in object code form and for your personal purposes (if
you are a consumer) or for your internal business purposes (if you are a
business); (ii) only use such number of copies of the Paradise Travel Red Sea App and
make such number of backup copies of the Paradise Travel Red Sea App as may be necessary
for its lawful use; (iii) not nor permit any third party to copy, adapt,
reverse engineer, decompile, disassemble, modify, adapt or make error
corrections to the Paradise Travel Red Sea App in whole or in part; (iv) not rent,
lease, sub-license, loan, translate, merge, adapt or modify the Paradise Travel Red Sea
App or any associated documentation; (v) not disassemble, de-compile, reverse
engineer or create derivative works based on the whole or any part of the
Paradise Travel Red Sea App nor attempt to do any such things.
8.Intellectual property rights
As between you and Paradise Travel Red Sea Egypt, Hurghada, the Website is and remains
protected by copyright and/or any other intellectual property rights (including
protection granted through unfair competition law). You acquire no rights in
the Website, and in any names, trade names, and distinctive signs of any nature
(including trademarks) published on the Website. You may access and view the
Website, but not incorporate it into other websites, and not copy, present,
license, publish, download, upload, send or make it perceptible in any other
way without our prior written consent.
9.Amendments to the Terms of Use
Paradise Travel Red Sea Egypt, Hurghada may amend these Terms of Use at any time and with immediate
effect. If we make amendments, they apply as of the date of their publication
on the Website. Paradise Travel Red Sea Egypt, Hurghada expects you to regularly refer
to this section to make sure you are familiar with the applicable Terms of Use.
Any further use of the Website following such amendments means you consent to
the amendment.
10. Applicable law and jurisdiction
The law of the Arab Republic of Egypt shall apply, excluding the UN Convention on
Contracts for the International Sale of Goods. If you have placed the order, as
the consumer, and at the time of the order your normal place of residence is in
another country, the application of the mandatory legal provisions of this
country remain unaffected by the choice of law in clause 1. The exclusive place
of jurisdiction is Hurghada, provided the user is a tradesperson as per the
Egyptian Commercial Code or does not have a permanent place of residence in
Egypt when the suit is filed. The legally-binding places of jurisdiction remain
unaffected by this.
II.Paradise Travel Red Sea Egypt, Hurghada – User Terms and Conditions for the online offer
of Paradise Travel Red Sea Platform
1.Introduction
1.1 Paradise Travel Red Sea Egypt, Hurghada, 162 Sheraton Road - Red Sea Governorate - EG,
runs an intermediary Platform for tourist offers in the form of an online offer
via the internet and apps (hereinafter jointly referred to as the
“Paradise Travel Red Sea Platform”). On the Paradise Travel Red Sea Platform users have the
chance to find and book tours, activities and experiences all over the world.
The online offer comprises guided tours, cooking courses, sightseeing tours by
bus, river barge trips, tickets for entry to sightseeing locations and other
services. The offers are placed online by a range of local Suppliers around the
world (hereinafter referred to as “Suppliers”) with whom the respective
contract for tourist services is concluded (“service agreement”). The
Suppliers’ services can be accessed via the Paradise Travel Red Sea Platform and
bookings can be made.
1.2 Paradise Travel Red Sea Egypt, Hurghada approaches both,
consumers and companies. For the purposes of these General Terms and
Conditions, the following applies: a. A “consumer” is any individual person who
has concluded a contract for purposes which cannot be predominantly assigned to
commercial or independent work activities (Section 13 Egypt Civil Code –
“BGB”). b. A “company” is a natural person or legal entity, or a partnership,
which is performing its commercial or independent activities by concluding this
contract (Section 14, paragraph 1, BGB). c. The “user” denotes a natural
person, unless this person has been explicitly registered with Paradise Travel Red Sea
Egypt, Hurghada as a legal entity. The actions and omissions that take place
during the registration of a legal entity are allocated to a natural
individual, unless they are carried out within the framework of their power of
attorney for the legal entity. The “user” subsequently also includes users
referred by sub-agent or distribution partners.
2.Subject matter of
part II of these General Terms and Conditions
These General Terms and Conditions apply to any use of the Paradise Travel Red Sea Platform,
such as via the internet and apps. The contractual relationship between the
user and Paradise Travel Red Sea Egypt, Hurghada generally only comprises the proper
referral of users to the respective Supplier, or the transfer of data via users
who are provided by a sub-agent . Paradise Travel Red Sea Egypt, Hurghada does not
appear itself as the organizer, lessor, seller or other contract partner with
regards to the tourist service agreement with the user. Consequently, part II
of the General Terms and Conditions of Paradise Travel Red Sea Egypt, Hurghada shall
apply to offers on the Paradise Travel Red Sea Platform and the provision of users to
the Supplier. Part II of the General Terms and Conditions applies to the use of
Paradise Travel Red Sea Platform by cooperating partners (sub-agents or distribution
partners), subject to special contractual agreements concluded with the
respective cooperating partner. The contractual conditions of the Supplier, as
per part III of these General Terms and Conditions, apply to the respective
tourist service agreement between the user and the Supplier.
3.Registration
3.1 The use of Paradise Travel Red Sea Platform’s offer can generally be done anonymously.
3.2 Certain types of use of Paradise Travel Red Sea Platform, such as the making of
bookings, require registration. During registration, the user sends an
electronic registration form and consents to the General Terms and Conditions.
The registration with Paradise Travel Red Sea Egypt, Hurghada is only concluded once a
confirmation is sent to the e-mail address specified by the user. Natural
individuals must be over the age of 18 in order to register. The user has to
keep the password he/she sets secret and take suitable precautions to prevent
third parties becoming aware of it. 3.3 The creation of more than one user
account for the same natural individual or legal entity is not permitted. The
user account cannot be transferred.
4.Services of Paradise Travel Red Sea Egypt, Hurghada/Conclusion of contract
4.1 Once the user has entered his/her desired service on the Paradise Travel Red Sea
Platform (e.g. travel destination, type of tour, start time, number of
participants & price options), Paradise Travel Red Sea Egypt, Hurghada shall show
the user the information about the Suppliers’ services (“service information“).
Based on this information, the user can, where applicable after checking
availability, make a contractual offer, by placing an offer, to be sent to the
respective Supplier, whereby the sub-intermediates act on behalf of the
referred user. This happens, after the selection and transfer to the shopping
basket, by clicking on the button “confirm and book”.
4.2 The user is bound to
his/her binding offer for five working days. For more information see Section 5
of the General Terms and Conditions of the Supplier of tours and other tourist
services in Part III.
4.3 Paradise Travel Red Sea Egypt, Hurghada shall notify the user
of the conditions of transport and business of the Supplier for their
contractual relationship with the user and for their services. They can be
found in the respective tenders. The user is responsible for meeting and
complying with these conditions. The Supplier reserves the right to not allow
the user to undertake an action, or to exclude it, if they do not meet the
conditions. In this case the paid price shall not be refunded.
4.4 Paradise Travel Red Sea Egypt, Hurghada shall provide the user with a booking
confirmation issued in the name of, and on behalf of, the Supplier, as well as
a payment confirmation. The use of the Paradise Travel Red Sea Platform itself is
essentially free of charge for the user. The costs for the technical access to
the Paradise Travel Red Sea Platform (e.g. internet access) are to be borne by the user.
Paradise Travel Red Sea Egypt, Hurghada is permitted to collect the invoiced amounts in
the name of, and behalf of the Supplier.
4.5 Paradise Travel Red Sea Egypt, Hurghada
shall forward the user any data for the use of a Supplier’s service according
to the applicable conditions (such as ticket data), once they have been
received by the Supplier.
4.6 Paradise Travel Red Sea Egypt, Hurghada assumes no
guarantee for the accuracy of forwarded data, or for the performance of
services by the Supplier, as all the information indicated and forwarded is based
on data from Suppliers or third parties, which Paradise Travel Red Sea Egypt, Hurghada
cannot check in detail.
5.Payments on Paradise Travel Red Sea
5.1 The service agreement concluded with the Supplier shall apply to the fees to be
paid by the user for the services of the Supplier.
5.2 Paradise Travel Red Sea Egypt,
Hurghada is permitted to collect the invoiced amounts in the name of and on
behalf of the Supplier, provided nothing else has been explicitly stated in the
Supplier’s invoice. If claims have to be paid by the user in a different
currency than its national currency (claims for payment in foreign currencies),
Paradise Travel Red Sea Egypt, Hurghada can demand payment in the national currency of
the user and the foreign currency claim can be converted based on the current exchange
rate at the time the contract is concluded. Paradise Travel Red Sea Egypt, Hurghada can
charge the user a suitable conversion charge for this.
5.3 The contact partner,
and contract partner, of the user in connection with the service agreement and
its payment, is the respective Supplier. The user can only assert the repayment
of a payment to the respective Supplier. A refund granted by the Supplier can
also be processed by the Supplier via Paradise Travel Red Sea Egypt, Hurghada. To
simplify the process for the user, communication via Paradise Travel Red Sea Platform is
recommended.
5.4 To use the payment functions of Paradise Travel Red Sea Egypt,
Hurghada, the user has to register. The user has to enter correct payment
information and update the details immediately in the event of changes.
Paradise Travel Red Sea Egypt, Hurghada can reject the payment method specified by the
user. The user will be notified of the payment methods permitted for the
respective service during the order process.
5.5 Upon the authorization of the
payment, the user consents to his/her payment information being used for the
collection of payments by the creditor. Paradise Travel Red Sea Egypt, Hurghada reserves
the right to make the use of the payment function of Paradise Travel Red Sea Egypt,
Hurghada dependent on a check of the credit rating of the user.
6.Pricing of Paradise Travel Red Sea Egypt, Hurghada
6.1 All prices on Paradise Travel Red Sea are quoted per person and include taxes. Local taxes may be charged on site.
6.2 These prices specified by
the Suppliers may be subjected to special conditions, for example with regards
to cancellation and the refunding of payments made. Before making the booking,
please check precisely whether the respective service agreement is subject to
separate conditions.
7. The best price guarantee of Paradise Travel Red Sea Egypt, Hurghada
8.Duties and obligations of the user
8.1 The user shall keep the registration data (user login and password) secret and
not allow third parties access to Paradise Travel Red Sea Portal using his/her
registration data. The user shall be accountable for all use of his/her user
account on Paradise Travel Red Sea Portal.
8.2 After receiving the service information,
the user can send any orders to Paradise Travel Red Sea Egypt, Hurghada for forwarding
to the Supplier.
8.3 The user shall exempt Paradise Travel Red Sea Egypt, Hurghada from
third-party claims based on his/her use of the Paradise Travel Red Sea Platform, unless
they are the fault of Paradise Travel Red Sea Egypt, Hurghada.
9.Availability and warranty
9.1 There is no claim for availability, quality or service features, or technical
support for the Paradise Travel Red Sea Platform. Paradise Travel Red Sea Egypt, Hurghada can
redesign, reduce or suspend their online portal Paradise Travel Red Sea at any time, at
its discretion. Existing agreements of the user with a Supplier, as well as the
execution of these agreements, remain unaffected by these changes.
9.2 Paradise Travel Red Sea Egypt, Hurghada makes no guarantee or warranty for the accuracy
or completeness of data provided by third parties (such as Suppliers).
9.3 Paradise Travel Red Sea Egypt, Hurghada makes no guarantee or warranty for the services
provided by the Suppliers. The contact partner of the user in the event of
questions and claims in connection with a service agreement and its execution
is the respective Supplier.
9.4 Provided Paradise Travel Red Sea Egypt, Hurghada does
not have any obligation to the user, Paradise Travel Red Sea Egypt, Hurghada also
provides no guarantee.
10. Liability of Paradise Travel Red Sea Egypt, Hurghada
10.1 If Paradise Travel Red Sea Egypt, Hurghada has not assumed a corresponding contractual
obligation by means of an explicit agreement with the user, it is not liable
for the realization of corresponding agreements with Suppliers in line with the
booking request of the user.
10.2 Without explicit agreement or an assurance of
this kind, Paradise Travel Red Sea Egypt, Hurghada is not liable for defects in the
performance of the service and personal or material damage incurred by the user
in connection with the travel service provided, concerning the services
provided. If several tourist services are provided (in accordance with the
legal term “package holidays”) this does not apply, unless Paradise Travel Red Sea
Egypt, Hurghada gives the impression, as per Section 651a, paragraph 2, BGB
that it performs the intended travel services under its own responsibility.
10.3 Any liability of Paradise Travel Red Sea Egypt, Hurghada due to the culpable violation
of obligations in the brokering of contracts remains unaffected by the
aforementioned conditions.
10.4 The liability of Paradise Travel Red Sea Egypt, Hurghada
for contractual claims of the user is limited to three-times the price of the
tourist services procured, except for any violation of a key obligation, which needs to be fulfilled in order
to allow the proper execution of the brokering agreement or the violation of which endangers the fulfilment of the contractual purpose
· liability for damage incurred by the user due to the injury to life, limb or
health, which is based on a negligent breach of duty by Paradise Travel Red Sea Egypt,
Hurghada or a vicarious agent of Paradise Travel Red Sea Egypt, Hurghada
· liability of Paradise Travel Red Sea Egypt, Hurghada for other damage incurred by the
user due to a grossly-negligent breach of duty by Paradise Travel Red Sea Egypt,
Hurghada or a willful or grossly-negligent breach of duty by a legal
representative or vicarious agent of Paradise Travel Red Sea Egypt, Hurghada.
10.5 For ordinary negligence, Paradise Travel Red Sea Egypt, Hurghada is only liable for the
violation of a key contractual obligation and only for foreseeable and typical
damage. Key contractual obligations are obligations which need to be fulfilled
to make the proper execution of the contract possible and whereby the user can
regularly rely on them being met.
10.6 Restrictions of liability do not apply
within the scope of guarantees issued, in the event of an injury to life, limb
or health or for claims based on the product liability law.
11. Termination
Users can cancel their registration on Paradise Travel Red Sea Portal at any time by blocking
their user account. Paradise Travel Red Sea Egypt, Hurghada can cancel a registration unilaterally
with one week’s notice. Claims which have arisen before this is done, remain
unaffected. The right to extraordinary cancellation remains unaffected.
12. Evaluation function of Paradise Travel Red Sea Egypt, Hurghada
12.1 Users have the opportunity to have personal influence on the content of
Paradise Travel Red Sea Platform by writing travel reports in the form of evaluations,
or uploading pictures (“user content”). Users are fully responsible for the
user content they provide. They ensure that the content is correct and
guarantee that the content does not contain any misleading or illegal
statements or details. Furthermore, the users guarantee that the content does
not violate third-party rights. Under no circumstance and in no way does
Paradise Travel Red Sea Egypt, Hurghada make user content its own, it merely provides a
Platform.
12.2 Paradise Travel Red Sea Egypt, Hurghada can use the user content in
various ways. This includes displaying it on the website, reformatting, editing
for more clarity or better grammar, incorporation into adverts or other work.
12.3 Paradise Travel Red Sea Egypt, Hurghada can remove or report user content where
necessary and at its own discretion. For example, Paradise Travel Red Sea Egypt,
Hurghada can remove user content if it violates the Paradise Travel Red Sea Egypt, Hurghada
principles for content, in the opinion of Paradise Travel Red Sea Egypt, Hurghada.
Paradise Travel Red Sea Egypt, Hurghada is not obliged to store copies of user content
or provide copies thereof. Paradise Travel Red Sea Egypt, Hurghada does not guarantee
the confidentiality of user content.
12.4 Paradise Travel Red Sea Egypt, Hurghada and
its distribution partners or sub-agents can display adverts and other
information together or next to the user content on the website and other
media. Users have no claim to remuneration for these adverts. Subject to
changes regarding the type and scope of these advertising measures. The user
does not need to be especially notified of this.
12.5 The users shall fully indemnify Paradise Travel Red Sea Egypt, Hurghada and its distribution partner or
sub-agents from all third-party claims (incl. suitable costs for legal
prosecution and defense) at first request, which these third parties assert
against Paradise Travel Red Sea Egypt, Hurghada concerning the user content provided by
the user. This also applies if the contested content can no longer be accessed
on Paradise Travel Red Sea Platform. This does not apply if Paradise Travel Red Sea Egypt,
Hurghada is responsible for the legal violation. In the event of recourse by
third parties, users have to immediately, truthfully and completely provide
Paradise Travel Red Sea Egypt, Hurghada with all the information necessary to verify the
claims and defend them.
13.Data protection
13.1 Paradise Travel Red Sea Egypt, Hurghada collects and uses personal data of users to the
extent that is necessary for the creation, design of content or modification of
the contractual conditions for Paradise Travel Red Sea Egypt, Hurghada between the user
and Paradise Travel Red Sea Egypt, Hurghada.
13.2 If Paradise Travel Red Sea Egypt, Hurghada is
involved in the communication for a service agreement between the user and the
respective Supplier, it shall transfer the data required for this agreement to
the respective Supplier. This Supplier processes and uses the data to initiate,
conclude and execute the contract on its own responsibility. The identity of
the respective Supplier can be taken from the booking dialogue.
13.3 Further information can be found in the data protection conditions of Paradise Travel Red Sea
Egypt, Hurghada at http://www.paradisetravel.travel Egypt, Hurghada.
/privacy-policy.php.
14.Changes to these General Terms and Conditions
14.1 Paradise Travel Red Sea Egypt, Hurghada reserves the right to change these General Terms
and Conditions at any time and without stating the reasons. Paradise Travel Red Sea
Egypt, Hurghada will only make changes affecting the user, which the user must
agree to in consideration of mutual interests. This concerns, for example,
cases where the equivalence principle has been disturbed, as well as loopholes
and changes in legislation. The amended conditions will be sent to the users by
e-mail at the latest two weeks before they come into effect. If a user does not
reject the validity of the new General Terms and Conditions within two weeks of
the receipt of the e-mail, the amended General Terms and Conditions are deemed
to have been accepted. Paradise Travel Red Sea Egypt, Hurghada will notify the user, in
the e-mail containing the amended conditions, of the importance of this
two-week deadline.
14.2 These Terms and Conditions can be amended at any time
and without notice for future inter mediation of contracts with Supplier. The
respective conditions valid for each individual contract conclusion shall apply.
15.Other provisions
15.1 These General Terms and Conditions represent the whole agreement between
Paradise Travel Red Sea Egypt, Hurghada and the user. No additional agreements exist.
15.2 The law of the Arab Republic of Egypt shall apply, excluding the UN
Convention on Contracts for the International Sale of Goods. If you have placed
the order, as the consumer, and at the time of the order your normal place of
residence is in another country, the application of the mandatory legal
provisions of this country remain unaffected by the choice of law in clause 1.
The exclusive place of jurisdiction is Hurghada, provided the user is a
tradesperson as per the Egyptian Commercial Code or does not have a permanent
place of residence in Egypt when the suit is filed. The legally-binding places
of jurisdiction remain unaffected by this.
15.3 If provisions of these General
Terms and Conditions are or become invalid, this shall not affect the validity
of the rest of the provisions. Paradise Travel Red Sea Egypt, Hurghada - 162 Sheraton
Road - Red Sea Governorate- EG
III. General Terms and Conditions of the Supplier of tours and other tourist services
1.Introduction
Part III of these General Terms and Conditions applies to all contracts concluded
between the Suppliers and the users via the Paradise Travel Red Sea Platform. This also
applies, if access to the Paradise Travel Red Sea Platform is provided via a cooperating
partner (sub- agent, distribution partner).
2.Truthful details
The details transferred via the Paradise Travel Red Sea Platform must be truthful. The
Supplier reserves the right to withdraw from the contract or to exclude users
from participating in the service and to demand compensation amounting to the
cancellation costs as per Section 11 of part III of the General Terms and
Conditions of Supplier of tours and other tourist services, if defective
details are provided by the user.
3.Arrival at meeting point and compliance with conditions
You are responsible for arriving on time at the notified meeting point. If you are
travelling to an activity from abroad, you are responsible for having the
necessary travel documents (passport etc.), and for observing the health
regulations etc.
4.Additional terms and conditions
If Supplier includes in addition to these General Terms and Conditions of Supplier
of tours and other tourist services of Part III further participation or
transport or other terms in a contract with you, you are responsible for
observing these additional terms. The Supplier reserves the right to exclude
participants from the activity if they do not meet these conditions.
5.Binding nature of the request
The contract between you or the user you have referred, and the Supplier comes into
effect upon the acceptance of your binding request by the Supplier. When you
book a tour or another activity, you make the Supplier a binding offer which
you, or the user you have referred, are bound to for five working days. If the
Supplier accepts your offer within this period of time, the contract comes into
binding effect. You, or the user referred by you, receives notification of this
by e-mail.
6.Payment
The agreed total price for the service we have provided is due upon the conclusion
of the contract.
7.Notes on the right of revocation
The Supplier points out that according to legal provisions (section 312, paragraph
(2), no. 4, 312g, paragraph 2, clause 1, no. 9, BGB), contracts for tourism
services which are concluded as remote selling (i.e. via the Paradise Travel Red Sea
Platform) do not have a right of revocation, but merely the legal rights to
withdraw and cancel the contract.
8.Self-responsibility for insurance
The price of the services does not include insurance. You are responsible for
providing sufficient insurance protection. The requirement for insurance
depends on the activity booked.
9.Unpaid services
If you or the user you have referred do not pay for the booked service according to
the agreed due date of payment, although the Supplier is prepared, and able, to
perform the contractual service and there is no legal or contractual right of
retention for you or the user you have provided, the Supplier is permitted to
withdraw from the contract and charge you, or the user you have referred, for
the withdrawal costs as per point 11.
10.Exchange of messages
All messages between you, or the user you have referred, and the Supplier shall be
done via the Paradise Travel Red Sea Platform. In the interest of quick processing, it
is recommended to exclusively use the forms provided by Paradise Travel Red Sea Egypt,
Hurghada.
11.Cancellation guidelines
11.1 If you reject (cancel) the activity, the cancellation conditions stated in the
product description as well as on your voucher apply. Paradise Travel Red Sea Egypt,
Hurghada advises the user to carefully read the information in the product
description.
11.2 Provided there are no deviating cancellation conditions in
the product description of your Supplier, the following cancellation fees will
be charged by the Supplier of the tourist services: a. Up to 24 hours before
the start of the activity: full refund b. Less than 24 hours before the start
of the activity or in the event of a no-show: no refund
11.3 You, or the user
you have referred, are free to prove to the Supplier that they have not
incurred any damage, or substantially less damage than the fee charged by the
Supplier.
11.4 The Supplier reserves the right to request higher, specific
compensation instead of the aforementioned flat-rate fees, if the Supplier can
prove that it has incurred much higher expenses than the respectively
applicable flat-rate fee. In this case the Supplier is obliged to provide
specific figures and evidence of the compensation requested, taking into account
the saved expenses and any other use of the services.
11.5 The refund is done
using the same payment method. In the event of credit cards which are charged
monthly, the amount shall be credited at the end of the current invoicing
period. The exact time of the refund depends on the user’s credit card
agreement. The refund by bank transfer shall be done within seven bank working days.
12.Extraordinary cancellation
The Supplier can cancel the activity on the agreed date without observing a period
of notice, if weather conditions, official measures, strikes or other
unforeseeable or unavoidable external conditions (in particular force majeure)
make the execution of the activity impossible, make it considerably more
difficult or endanger it. In this case the paid price is refunded.
13.Exclusion of participation
The Supplier is permitted not to allow you to join an activity, or to exclude you
from one, if you do not meet the personal participation requirements, your
participation would endanger you or someone else or in any other way make the
activity impossible in the long-term. This applies accordingly to a user you
have referred. In these cases, the paid price cannot be refunded.
14.Changes to the program
Furthermore, the Supplier reserves the right to make non-essential changes to the program,
if this is necessary due to unforeseeable or unavoidable conditions.
15.Further conditions
Further conditions or deviating conditions can be found in the respective tenders.
16.Time zone
For calculations of the time and deadlines, the time zone of the Supplier is
authoritative.
17.Liability of the Supplier of the tour or the tourism service
The Supplier is liable in accordance with the applicable law for its services,
whereby the liability, if permitted according to the applicable law, is
excluded.
18.Change to these General Terms and Conditions
These Terms and Conditions of the Supplier of tours and other tourist services of
Part III can be amended at any time and without notice for future bookings. The
respective conditions valid for each individual booking shall apply. The user
has no claim for future bookings based on the existing conditions.
sea trips in the Red Sea
